it asset management software

It asset management software

YOUR NEEDS ?

What are your needs in terms of « HelpDesk »?

  • Process requests and incidents of your users in accordance with service agreements ( SLAs )
  • Third-parties contract management
  • Manage Knowledge base
  • Remote control of PC and Servers
  • Identify past time on each case
  • Communicate with users on the quality of service ( QoS )
  • Provide a catalog of products and services to your users

 

In terms of « Asset Management and Network inventory »?

  • Inventory automatically and without agent the company IT Assets
  • Managing the CMDB, equipment, software and hardware components, maintenance contracts, users, service catalog, costs, anticipating the renewal of PCs, Servers, Printers, managing the consumables supply, spare parts.
  • Manage the stocks and the supply of equipment, consumables, software, spare parts
  • Manage licenses and license compliance
  • Update and remotely deploy software

Our solution