Help desk ticketing software

Pricing:

Saas – On-premise – Furniture asset management

HelpDesk Simple

Light HelpDesk
€15 *
  • Priority management
  • E-mail management
  • Unlimited number of customers
  • Self-Service Portal
  • Reports
  • Automatic notifications
* Annual prepayment price per user per month
HelpDesk Avancee

HelpDesk Advanced
€30 *
  • Service Contracts ( SLA )
  • Custom Design
  • Knowledge base
  • Tasks and Timesheet Management
  • Workflow Management
* Annual prepayment price per user per month
Modules optionnels

Optional Modules
€10/option/month *
(Except Service Contracts €20/month)
  • Single Sign On/LDAP Synchronization
  • SSL Security
  • Internationalization
  • Custom Domain
  • Service contracts
  • Service catalog
  • Multi-brand/ Multi-product
  • API Sipleo
  • SMS Notification
* €10/option is to be added on the subscription 
Modules optionnels

SimplyAsset
On quotation
  • Asset management
  • Network Scan
  • Link with Active Directory
  • Purchase, Stocks, Budgets Module
  • Package Distribution
  • Network Mapping

For example, the pricing of a park of 100 PC including modules of Asset Management, Network Scan, Link with Active Directory will be of €36.60/month on annual payment basis.

Quantity-dependant degression.

Ask for a Custom quote

Technical Support

Email assistance: from Monday to Friday 9am-6pm

Phone assistance: No (unless contract of phone support is subscribed)

SimplyDesk is installed in your site, in your servers

Licence Acquisition

The acquisition of the license requires the installation of the software in your Servers by your owns means.

Ask for a Custom quote

Technical Support

Email assistance: Of course, from Monday to Friday 9am-6pm

Phone assistance: No (unless contract of phone support is subscribed)

Furniture Asset Management and Barcode/RFID inventory
  • Furniture Asset Management
  • initial inventory or inventory control

For example, the pricing of a park of 2000 Assets including modules of Asset Management, Inventory will be of €43/month on annual payment basis.

Quantity-dependant degression.

Hardware and bar code labels not included.

Example for a fleet of 100 PCs including IT asset Management feature, Inventory, Active Directory link, the price is 36.60 € / month basic annual payment.

Discount depending on quantities : quantity-dependant degression

Get a personalized quote

 

Customer service

Assistance by email: from Monday to Friday, from 9am to 6pm

 

Telephone assistance: no (unless subscribed telephone support contract subscribed).